Tribal knowledge, written down.
The fix the senior tech worked out at midnight, the supplier who actually returns calls, the chassis quirk on the 80-series — captured, searchable, attached to the right job.
- SEARCHABLE
Type a chassis code or service name, find every related note.
- ATTACHED
Link a knowledge entry to a job; tech sees it in the bay.
- VERSIONED
Every edit kept; revert if the new info turns out wrong.
The note that saves the next job.
Senior tech writes a one-paragraph note about a Hilux 80-series clutch quirk. Six months later, the apprentice opens a Hilux 80-series clutch job and the same note pops up on the job card. Workshop IP, not a Slack thread that died.
Onboarding without the overhead.
New tech's first day: they have access to your service procedures, supplier contacts, customer-handling SOPs, and historical job notes. They're productive on week one, not month three.
See a knowledge entry attached to a real job.
Demo builds a sample knowledge entry and links it into the job-card workflow.