INDUSTRY · HEAVY VEHICLESYDNEY · --:--:--
Heavy vehicle workshop management software.
Multi-day jobs, fleet customers, back-charges, warranty claims. PitlaneHQ keeps the whole job on one record — no day-three re-keying, no lost line items.
- Trucks & buses
- Fleet maintenance
- NHVR / heavy roadworthy
- Service scheduling
- Back-charges
- Warranty
- Multi-day jobs
- Accounting sync
PROBLEM
Long jobs break short-job software.
Auto-service software assumes a job opens and closes the same day. A heavy vehicle job runs three days, two techs, four parts orders, and a back-charge to the fleet customer. Software built for a Hilux logbook can't hold it.
SETUP
What changes for Heavy Diesel
- Trade presets are offered when you set up.
- Truck and Units wording on the vehicles screens. Rego and odometer labels stay the same.
- Inspection template: Heavy Diesel DVIR & Air-Brake Inspection.
- Job categories: DVIR, Air Brakes, DPF / Aftertreatment, Fleet Service.
- The diary uses bay for scheduling resources.
CAPABILITY · 01
Jobs that span days.
- No artificial day-close — line items accumulate over the full job duration
- Multi-tech time tracking per job — every technician’s hours captured against the one record
- Customer-facing progress updates by SMS when the job status changes
CAPABILITY · 02
Fleet customers, fleet billing.
- Single billing entity covers any number of vehicles (pool, owner-driver, sub-contractor)
- Customer-level PO numbers and customer statements are included in the base product.
- Per-fleet PO rules and per-vehicle fleet statements require the Fleet add-on.
- Finalised fleet invoices can push to Xero or QuickBooks Online once connected; imported invoices are excluded, and pushes pause while records are being linked or the accounting connection is changing
CAPABILITY · 03
Service schedules that fire before due.
- Schedule each vehicle by time, kilometres, or a fixed compliance date — NHVR inspection, rego, or service interval
- PitlaneHQ auto-raises the next booking per vehicle inside your lead window, so nothing in the fleet slips
CAPABILITY · 04
Four parts orders, no problem.
- Order parts against the one job and receive partial deliveries cleanly as they trickle in over the build
- Pull live Burson EzyParts pricing and availability straight onto the order, where supported
CAPABILITY · 05
Truck-grade technical data on the job.
- PitlaneInfo add-on (from $39/mo) serves heavy-vehicle data — not just passenger cars: repair times, TSBs, recalls and wiring diagrams. Every tier includes every subject; the tiers differ only in how many lookups they include. Subject availability depends on the matched vehicle, upstream coverage and workshop settings
- Factory maintenance schedules for supported trucks, with the PitlaneInfo add-on (from $39/mo)
CAPABILITY · 06
Compliance that doesn't slow the bay.
- NHVR-aligned heavy vehicle and roadworthy inspection templates
- Inspections with green/amber/red ratings, per-item notes and photos that flow to the job
- Warranty claims flagged on the invoice for warranty and comeback work: photo evidence, the supplier or manufacturer’s decision, and what was recovered