PitlaneHQ
FEATURE · SMS & MARKETINGSYDNEY · --:--:--

The cheapest no-show fix you'll ever buy.

Booking confirmations, ready-for-pickup pings, follow-ups, marketing campaigns. Two-way conversations attached to the customer record.

  • DELIVERABILITY

    High deliverability via AU long codes — Spam Act 2003 compliant.

  • TEMPLATES

    Booking confirm, ready-for-pickup, payment received, reminder cycles.

  • TWO-WAY

    Customer replies land in the workshop inbox; reception responds.

CAPABILITY · 01

Transactional SMS that earns its keep.

Booking confirmation, 48-hour reminder, ready-for-pickup, invoice paid — all auto-trigger off job state changes. Customers get a coherent thread per job, not a stream of one-shot blasts from different numbers.

CAPABILITY · 02

Campaigns to your existing list.

Segment by vehicle type, last service date, suburb, or vehicle make. Schedule a Saturday aircon-regas campaign to summer-due Hilux owners in Penrith, send Friday afternoon, watch Monday's diary fill.

CAPABILITY · 03

Compliance built in.

Spam Act 2003 compliant. STOP keyword honoured automatically. Marketing opt-out is separate from transactional opt-out — reminder SMS still go out to a customer who opted out of marketing.

FAQ

Common questions.


How is SMS billed?
200 SMS/month included on the Marketing module ($29/mo inc GST). Overages billed monthly at 8c per SMS.
Can I send from my own number?
Yes — we provision a dedicated AU long code for your workshop, or you can bring your own carrier account on request.

Send a test campaign.

Live demo runs a sample reminder cycle and a marketing campaign through the live SMS path.