Only Complete plans include SMS credits each month: Starter 100, Growth 200, Pro 300. The Marketing add-on on its own includes none; texts are bought in packs. Credit packs are $10 for 70, $25 for 180, $50 for 380 or $100 for 800 credits, including GST. Allowance resets monthly; unused allowance does not roll over. Purchased credits never expire. AU SMS uses 1 credit per segment (160 GSM-7 or 70 Unicode units for a single segment; 153/67 for multipart texts). NZ SMS uses 2 credits per segment. AU MMS uses 7 credits, NZ MMS 14. SMS is capped at 6 segments; longer texts are refused without a charge.

Can I send from my own number?

Yes — we provision a dedicated AU long code for your workshop, or you can bring your own carrier account on request.

Workshop SMS marketing software.

Booking confirmations, ready-for-pickup pings, follow-ups, marketing campaigns. Two-way conversations attached to the customer record.

DELIVERABILITY
Sent over AU long codes from your own verified number.
TEMPLATES
Booking confirm, ready-for-pickup, payment received, reminder cycles.
TWO-WAY
Customer replies land in the workshop inbox; reception responds.
MMS
Text a photo of the worn part; their reply photos land in the same thread.

CAPABILITY · 01

Transactional SMS that earns its keep.

Booking reminders and service-due reminders fire automatically on schedule; booking confirmation, ready-for-pickup and payment-received messages send from saved templates in a couple of taps. Customers get a coherent thread per job, not a stream of one-shot blasts from different numbers.

CAPABILITY · 02

Campaigns to your existing list.

Segment by how long since their last service, job category, or suburb. Schedule a Saturday aircon-regas campaign to customers in Penrith who haven't been in for 6 months, send Friday afternoon, watch Monday's diary fill.

CAPABILITY · 03

Opt-outs built in.

Marketing messages include “Reply STOP to opt out” — added automatically if the wording doesn’t already have it. A STOP sent to a current or retired marketing number stops marketing texts only; job, booking and other transactional texts continue. A STOP sent to a main site number stops all SMS from your workshop.

FAQ

Common questions.

How is SMS billed?: Only Complete plans include SMS credits each month: Starter 100, Growth 200, Pro 300. The Marketing add-on on its own includes none; texts are bought in packs. Credit packs are $10 for 70, $25 for 180, $50 for 380 or $100 for 800 credits, including GST. Allowance resets monthly; unused allowance does not roll over. Purchased credits never expire. AU SMS uses 1 credit per segment (160 GSM-7 or 70 Unicode units for a single segment; 153/67 for multipart texts). NZ SMS uses 2 credits per segment. AU MMS uses 7 credits, NZ MMS 14. SMS is capped at 6 segments; longer texts are refused without a charge.
Can I send from my own number?: Yes — we provision a dedicated AU long code for your workshop, or you can bring your own carrier account on request.

Send a test campaign.

Live demo runs a sample reminder cycle and a marketing campaign through the live SMS path.

Book a demo