COMPARE · PITLANEHQ vs WORKSHOP MATESYDNEY · --:--:--
PitlaneHQ vs Workshop Mate.
Workshop Mate is a long-running AU workshop tool from Jeal Computer Services (a business established in 1983). The honest take: they have a decades-long track record and an established customer base — we're the newer, pre-launch product built around modern editorial UX, modular pricing and deeper two-way SMS. Where each side wins, laid out plainly. Free data import either way.
| Capability | PitlaneHQ | Workshop Mate |
|---|---|---|
Jobs, invoices, quotes | ||
Booking diary | ||
Customers & vehicles + service history | ||
Parts / stock management | ||
Purchase orders | ||
Service reminders Workshop Mate: SMS, email + printed letters | ||
Two-way SMS conversations Workshop Mate reminders are outbound-focused | ||
Xero sync | ||
MYOB sync PitlaneHQ syncs Xero; MYOB on request | ||
Burson EzyParts trade pricing | ||
Established track record Workshop Mate is established; PitlaneHQ is pre-launch | ||
Modern editorial UX | ||
Modular pricing (toggle modules monthly) Workshop Mate tiers by monthly job volume | ||
Free entry-level plan Workshop Mate has a free tier (≤10 jobs/mo); PitlaneHQ runs a 14-day trial | ||
AI features (smart replies, doc wording) | ||
Multi-site (per-site stock, group reports) | ||
AU/NZ GST-inclusive pricing supported | ||
AU-based support team | ||
Free data import on switch | ||
| Starting price | From $109/mo inc GST (3 plans by team size) + add-ons | Free tier, then published plans by monthly job volume |
Common questions.
- How do I switch from Workshop Mate to PitlaneHQ?
- Book a demo and our team runs a free import of your customers, vehicles and service history. You keep operating in Workshop Mate until you are ready to cut over, so day-to-day work never stops during the move.
- How does PitlaneHQ pricing compare to Workshop Mate?
- They price differently. PitlaneHQ charges a flat monthly plan by team size — from $109/mo inc GST for up to 5 users — with optional modules you toggle monthly. Workshop Mate publishes a free entry tier and paid plans that step up by how many jobs you run per month, with unlimited users on each tier. Which is cheaper depends on your job volume and headcount, so compare on your real numbers, not the headline.
- What does PitlaneHQ do that Workshop Mate does not?
- A modern editorial interface, deeper two-way SMS conversations, modular month-to-month pricing, and built-in AI features for smart replies and document wording. Workshop Mate, in turn, has a long track record and an established customer base that a pre-launch product cannot claim yet.
- Is PitlaneHQ built for Australian workshops?
- Yes. PitlaneHQ handles GST-inclusive pricing, Australian rego and PPSR/NEVDIS vehicle lookups, syncs to Xero, and is backed by an Australia-based support team during AEST business hours.
